Last updated: 23 June 2026
This Privacy Policy explains how we collect, use and protect your personal data when you visit this website or place an order with us. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
This website is operated by COPPER CLICK LTD (company number 13643251), registered office 14 Smithers Drive, Chelmsford, England, CM2 7JP. For the purposes of data protection law, we are the data controller. You can contact us about privacy matters at info@my-photo-frames.com.
The personal data we collect
We may collect your name, billing and delivery address, email address, telephone number, order details, personalisation content you provide, and technical information such as your IP address and browsing activity on our site. We do not store full payment card details; these are processed securely by our payment providers.
How we use your data and our legal bases
We use your data to process and deliver your orders and to provide customer support (to perform our contract with you); to comply with our legal obligations, such as keeping tax records; and, where you have consented, to send you marketing communications. We also rely on our legitimate interests to operate, secure and improve our website. You can withdraw consent to marketing at any time.
Sharing your data
We share your data only where necessary, for example with delivery couriers to fulfil your order, with payment providers to process payments, and with service providers who host and maintain our website. We may also disclose data where required by law. We do not sell your personal data.
Cookies
Our website uses cookies to enable essential functions, remember your preferences and understand how the site is used. You can manage your cookie preferences through your browser settings and our cookie consent tool.
Data retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements.
Your rights
Under UK GDPR you have the right to access, correct, erase or restrict the processing of your personal data, the right to object to processing, and the right to data portability. To exercise any of these rights, please contact us at info@my-photo-frames.com.
Complaints
If you have a concern about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Contact us
For any questions about this Privacy Policy, contact us at info@my-photo-frames.com.